/* Support reuses the storefront's committed colors, type and controls. */
:root { --z-support: 30; }
.support-launcher { position: fixed; bottom: max(20px, env(safe-area-inset-bottom)); right: max(24px, env(safe-area-inset-right)); z-index: var(--z-support); display: flex; align-items: center; gap: 10px; min-height: 48px; border: 1px solid var(--border-ui); border-radius: 12px; padding: 12px 18px; background: var(--surface-2); color: var(--text); font: 600 .875rem var(--font); cursor: pointer; transition: background-color 180ms var(--ease); }
.support-launcher:hover { background: var(--surface-3); }
@media (max-width: 760px) {
  .support-launcher { position: static; align-self: flex-end; margin: 0 16px max(24px, env(safe-area-inset-bottom)); }
}
.support-launcher svg { flex: none; }
.support-dialog { position: fixed; inset: auto 24px 20px auto; margin: 0; width: min(420px, calc(100% - 32px)); max-height: calc(100dvh - 40px); overflow-y: auto; overscroll-behavior: contain; padding: 24px; border: 1px solid var(--border-ui); border-radius: 14px; background: var(--surface); color: var(--text); }
.support-dialog[open] { animation: support-appear 180ms var(--ease); }
.support-dialog::backdrop { background: rgb(0 0 0 / .35); }
.support-dialog__head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.support-dialog h2 { font-size: 1.25rem; margin: 4px 0 12px; }
.support-dialog > p { color: var(--text-2); font-size: .9375rem; }
.support-close { flex: none; width: 44px; height: 44px; border: 0; border-radius: 8px; background: var(--surface-2); color: var(--text); font: 1.5rem var(--font); cursor: pointer; }
.support-close:hover { background: var(--surface-3); }
.support-caption { color: var(--muted); font-size: .8125rem; margin: 0; line-height: 1.55; overflow-wrap: anywhere; }
.support-steps { display: flex; gap: 20px; list-style: none; padding: 0 0 16px; margin: 20px 0; border-bottom: 1px solid var(--border); color: var(--muted); font-size: .8125rem; }
.support-steps [aria-current] { color: var(--accent); font-weight: 600; }
.support-form { display: flex; flex-direction: column; gap: 12px; margin: 0; }
.support-form label, .support-manage label { color: var(--text); font-weight: 500; font-size: .875rem; }
.support-form input, .support-form textarea, .support-manage select { width: 100%; min-width: 0; min-height: 44px; padding: 10px 12px; border: 1px solid var(--border-ui); border-radius: 8px; background: var(--bg); color: var(--text); font: 1rem/1.5 var(--font); }
.support-form input::placeholder, .support-form textarea::placeholder { color: var(--muted); }
.support-form textarea { resize: vertical; max-height: 40dvh; }
.support-form input[readonly] { color: var(--text-2); }
.support-actions { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.support-actions .text-button { min-height: 44px; font-size: .8125rem; }
.support-form .btn, .support-manage .btn { min-height: 44px; white-space: normal; }
.support-dialog__footer { display: flex; flex-wrap: wrap; gap: 12px 20px; padding-top: 20px; margin-top: 20px; border-top: 1px solid var(--border); font-size: .8125rem; }
.support-dialog__footer a { min-height: 32px; display: inline-flex; align-items: center; }
.support-error { background: var(--danger-dim); color: var(--danger); padding: 12px; border-radius: 8px; overflow-wrap: anywhere; font-size: .875rem; }
.support-feedback { color: var(--accent); font-size: .875rem; padding: 12px 20px; margin: 0; }
.support-page-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 24px; flex-wrap: wrap; margin-bottom: 24px; }
.support-page-head h1 { margin-top: 8px; }
.support-page-head p { margin-bottom: 0; }
.support-ticket-list { border-block: 1px solid var(--border); margin-bottom: 24px; }
.support-ticket-row { display: flex; flex-direction: column; align-items: flex-start; gap: 8px; padding: 20px; color: var(--text); border-bottom: 1px solid var(--border); overflow-wrap: anywhere; transition: background-color 180ms var(--ease); }
.support-ticket-row:last-child { border-bottom: 0; }
.support-ticket-row:hover, .support-ticket-row[aria-current] { background: var(--surface-2); color: var(--text); text-decoration: none; }
.support-ticket-row[aria-current] strong { color: var(--accent); }
.support-status { display: inline-flex; border-radius: 6px; padding: 4px 8px; font-size: .8125rem; color: var(--text-2); background: var(--surface-3); }
.support-status[data-status="open"] { color: var(--warn); background: var(--warn-dim); }
.support-status[data-status="waiting"] { color: var(--accent); background: var(--accent-dim); }
.support-empty { padding: 32px 24px; }
.support-empty p { color: var(--muted); max-width: 50ch; }
.support-conversation { min-width: 0; border: 1px solid var(--border); border-radius: 12px; background: var(--surface); overflow: hidden; }
.support-thread-head { padding: 20px; border-bottom: 1px solid var(--border); }
.support-thread-head h2 { margin-top: 8px; font-size: 1.125rem; overflow-wrap: anywhere; }
.support-thread-head .text-button { min-height: 44px; }
.support-conversation > .support-error { margin: 16px 20px; }
.support-notice { padding: 12px 20px; margin: 0; font-size: .8125rem; color: var(--text-2); background: var(--surface-2); }
.support-connection { padding: 12px 20px 0; }
.support-new-messages { align-self: flex-start; margin: 12px 20px 0; min-height: 44px; }
.support-messages { display: flex; flex-direction: column; gap: 24px; padding: 24px 20px; max-height: 52dvh; min-height: 180px; overflow-y: auto; overscroll-behavior: contain; }
.support-message { max-width: 72ch; overflow-wrap: anywhere; }
.support-message header { display: flex; align-items: baseline; flex-wrap: wrap; gap: 6px 12px; margin-bottom: 8px; font-size: .875rem; }
.support-message time { color: var(--muted); font-size: .75rem; }
.support-message--staff strong { color: var(--accent); }
.support-message p { white-space: pre-wrap; margin: 0; color: var(--text-2); }
.support-composer { padding: 20px; border-top: 1px solid var(--border); }
.support-composer .support-caption { flex: 1 1 220px; }
.support-manage { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; padding: 16px 20px; border-bottom: 1px solid var(--border); }
.support-manage select { width: auto; flex: 1 1 160px; font-size: .875rem; }
.support-checkbox { display: inline-flex; align-items: center; gap: 8px; min-height: 44px; cursor: pointer; }
.support-checkbox input { width: 18px; height: 18px; accent-color: var(--accent); }
.support-manage .support-caption { flex-basis: 100%; }
.support-filters { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 20px; }
.support-filters a { padding: 10px 12px; min-height: 44px; border-radius: 8px; color: var(--text-2); font-size: .875rem; }
.support-filters a[aria-current] { background: var(--accent-dim); color: var(--accent); }
.support-workspace { display: grid; grid-template-columns: minmax(220px, .8fr) minmax(0, 1.6fr); align-items: start; gap: 20px; }
.support-queue { background: var(--surface); border: 1px solid var(--border); border-radius: 12px; max-height: 78dvh; overflow-y: auto; }
.support-pagination { display: flex; justify-content: space-between; gap: 12px; align-items: center; padding: 16px; }
.support-pagination a { min-height: 44px; display: inline-flex; align-items: center; font-size: .875rem; }
.support-workspace-empty { padding-top: 64px; }
/* Keep the launcher away from bottom-page links and purchase controls. */
body:has(.support-launcher) .site-footer { padding-bottom: 76px; }
[hidden] { display: none !important; }
@keyframes support-appear { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }
@media (max-width: 1100px) { .support-shell { grid-template-columns: minmax(0, 1fr); } .support-shell > .sidebar { display: none; } }
@media (max-width: 700px) {
  .support-dialog { inset: auto 16px max(16px, env(safe-area-inset-bottom)) auto; padding: 20px; max-height: calc(100dvh - 32px); }
  .support-launcher { right: 16px; bottom: max(16px, env(safe-area-inset-bottom)); }
  .support-workspace { grid-template-columns: minmax(0, 1fr); }
  .support-queue { max-height: 260px; }
  .support-messages { max-height: 55dvh; }
  .support-composer .btn { width: 100%; }
  .support-thread-head, .support-composer { padding: 16px; }
  .support-dialog .support-actions .btn { flex: 1; }
}
@media (prefers-reduced-motion: reduce) { .support-dialog[open] { animation: none; } .support-ticket-row, .support-launcher { transition: none; } }